Frequently Asked Questions

The Opalea Philosophy

What is the philosophy behind Opalea? At Opalea, we believe jewelry is a reflection of your personal journey. We are dedicated to providing pieces that resonate with your individual style, helping you select jewelry that mirrors who you are in this current chapter of your life.

Caring for Your Gemstones

How should I care for my opal jewelry? Opals are unique, delicate gemstones that require gentle handling to maintain their brilliance. We recommend the following:

Avoid chemicals: Keep your jewelry away from harsh cleaning agents, perfumes, and lotions.

Temperature sensitivity: Opals can be sensitive to extreme temperature changes; please avoid storing them in very hot or dry environments.

Cleaning: Use a soft, dry cloth to gently wipe the surface. Avoid ultrasonic cleaners or steam cleaning, as these can damage the stone.

Orders & Shipping

How long does it take for my order to arrive? We process all orders within 2–3 business days. Delivery usually takes 14 days from the date of dispatch.

What is your return policy? We accept returns within 14 days of delivery. Please ensure the item is in its original condition and packaging. Please reach out through our Instagram page to initiate the return process.